The following guidelines are intended to inform civil litigants and criminal defendants about the legal process for seeking records from Common Fleet Private Limited. These are guidelines, and this information may change at any time.

These guidelines apply to non-law enforcement requests. For law enforcement requests, please refer to the Guidelines for Law Enforcement Authorities.

What is QuicReach and what records do we have?
QuicReach is a technology company that has developed apps that connect users (riders and consumers) with third-party transportation providers, merchants, drivers, and delivery persons, among other things. We store, use, and maintain information as described in our Privacy Notice and our Terms of Use.

Where does QuicReach accept service of legal documents?
We disclose business records only in accordance with our terms of service and applicable law. A valid Indian court order (via mutual legal assistance treaty, mutual legal assistance agreement, or letter rogatory) may be required to compel disclosure of certain records. We accept requests via email to support@quicreach.com or via personal service to the following address:Plot No-304, Orchid Blue, Bodh Ashram Surya Nagar, Firozabad-283203, Uttar Pradesh.Our acceptance of legal process does not waive any legal objections QuicReach may have and may raise in response to the request.

What legal process does QuicReach require before producing data to private parties?
We accept requests via email or personal service at the address mentioned above. Acceptance of legal process does not waive any objections we may raise. Requests must comply with applicable laws and be legally valid.

What form of requests does QuicReach require, and how are requests processed?
We review each data request for facial and substantive validity, and will assert appropriate objections to requests that are not facially and substantively valid. Among other things, we require requests to be narrowly tailored and not overly broad, vague, or unduly burdensome. Please also be advised that drivers are not employees of QuicReach, but rather independent third-parties. Therefore, we do not verify or provide any employment history or personnel files for these individuals.

Before making a request seeking user information, you should first try to obtain it directly from the user’s account. For example, active drivers can access earnings statements, tax forms, trip data, and contracts via the Driver Portal (available in the QuicReach Driver app or on our website). Riders automatically receive trip receipts in-app and by email. All users — including drivers and delivery partners — can download their personal data using the Download Your Data tool.

If a driver or delivery person no longer has an active QuicReach account, they may submit a request for their information by emailing support@quicreach.com.

If all other attempts to obtain the information have failed, the following should be included in your request:

• A sufficiently narrow/defined time period, and the specific data requested within that time period.
• A specific identifying reference such as the email address or phone number associated with a user’s account (i.e., you must uniquely identify a user by more than just a name).
• Your contact information (i.e., name, email address, and phone number).

When we determine that we are required by law to disclose data, we will search for and disclose data that we are reasonably able to locate and retrieve. We require advance notice of a third party’s intention to seek a production order from a court, in accordance with applicable law.

Note:We will not respond to emergency requests received from non-law enforcement officials. Non-law enforcement officials aware of an emergency situation should immediately and directly contact local law enforcement.

Does QuicReach provide a certificate of authentication or expert testimony?
We may provide a certification from our records custodian but are generally not able to provide in-person or expert witness testimony.